Certificate

(27 Credit Hours)

Program Manager

This certificate is designed to prepare students for entry level employment in the field of computer information analysis. The coursework will apply toward the A.S. Network Systems Technology degree [2027].

Program Goals

After successfully completing this program, the student will be able to perform the following:

• Demonstrate how to use current productivity software applications including word processing, spreadsheets, database, presentation software, email, and internet browser applications.
• Install, configure, upgrade and troubleshoot computer hardware and associated peripheral devices and other system components.
• Install, configure and troubleshoot system and device driver software and implement basic security measures.
• Demonstrate knowledge of networking technologies, networking hardware, and data communication concepts, protocols, and routing methods.
• Foundations of project management.
• Perform customer service skills.
• Perform computer information systems monitoring activities.
• Perform computer information systems analysis activities.