HFT 2410 - Front Office Systems and Procedures
(3 Credit Hours)
(A.S.)
In this intermediate course, the student will learn the various functions of the front office such as reservations, registering and checking out guests, handling guest service requests, proper accounting procedures, and the operation of a Property Management System (PMS). They develop an understanding of how the front office interacts with security, housekeeping and engineering departments. Students will also explore various technology and trends in the rooms division.
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