Associate in Science Degree
(60 Credit Hours)
Program Manager
Jason Reed
941-752-5461
ReedJ@SCF.edu
Program Goal
This program offers a sequence of courses that provides rigorous content aligned with challenging academic standards and relevant technical knowledge and skills needed to prepare for further education and careers in positions such as a PC support technician, help desk technician, user support analyst, applications system analyst, information systems specialist, technical support analyst, computer information manager, user support supervisor, computer systems analyst, customer service representative, computer operator, computer repair technician, computer sales person, help desk office supervisor, office systems support specialist, software tester, software trainer or user support specialist in information technology.
The content includes but is not limited to microcomputer-oriented operating procedures, software applications packages and hardware in order to devise efficient methods to manage a microcomputer-based work environment, develop new systems to meet projected needs, select and install information technology equipment, troubleshoot information technology equipment, and manage and support information technology users.
Program Learning Outcomes
- Demonstrate how to use productivity software and an understanding of internet structure and navigation
- Build, configure, upgrade, secure, and troubleshoot a computer system
- Create and maintain a database
- Demonstrate knowledge of networking technologies, create and troubleshoot a network server environment
- Perform customer service skills
- Identify the foundations of Project Management
- Perform system monitoring and analysis activities
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